CMC Markets ANZ13 jobs

Client Services Representative

JuniorMid levelFull-timeOfficeSydney NSW, AustraliaPeople and cultureCustomer servicePosted 1 month agoVerified 1 month ago
Pending fitX of Y criteria met

About the job

As a Client Services Representative at CMC Markets, you will play a vital role in delivering exceptional service to clients while contributing to the company's vision of providing the ultimate trading experience. This job offers a fantastic opportunity to grow personally and professionally in the fintech industry, backed by comprehensive training and a supportive team environment. Join a vibrant workplace where collaboration and continuous learning are at the forefront.

Meet the team

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Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

📞

Responding to client queries

Being the voice of CMC Markets, responding to client queries via phone, email, live chat, and messaging.
🌟

Delivering exceptional service

Acting as a brand ambassador, delivering exceptional service that keeps clients coming back.
🚀

Enhancing client experience

Identifying opportunities to enhance the client experience, contributing to our industry-leading reputation.

Key criteria

📞

Bilingual communication skills

Proficient in English and Mandarin for client interactions.

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🌟

Customer service orientation

Strong focus on delivering exceptional client experiences.

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📈

Interest in financial services

Demonstrated passion for the fintech industry and trading.

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A meaningful career starts with a match

View your fit

5 criteria for this job
Bilingual communication skills
Proficient in English and Mandarin for client interactions.

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Customer service orientation
Strong focus on delivering exceptional client experiences.

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Interest in financial services
Demonstrated passion for the fintech industry and trading.

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Resilience in high-volume environments
Ability to adapt and thrive in a busy call centre setting.

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Eligibility to work in Australia
Permanent work eligibility required for this opportunity.

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