Isentia1 job

Client Solutions Executive

JuniorMid levelFull-timeHybridMelbourne VIC, AustraliaPosted 1 week agoVerified 21 hours ago
Pending fitX of Y criteria met

About the job

As a Client Solutions Executive at Isentia, you will be the primary point of contact for Enterprise and Business clients across Australia and New Zealand. This job is all about building strong relationships, understanding client needs, and delivering exceptional service in a fast-paced environment. The team thrives on collaboration and innovation, ensuring clients are always informed and supported.

You'll be responsible for

🤝

Owning client relationships

Building strong, trusted-advisor relationships and anticipating client needs.
📰

Monitoring media

Keeping a close eye on breaking news and alerting clients to major issues.
📈

Driving value and growth

Identifying upsell opportunities and collaborating with the commercial team.

Key criteria

📞

Client relationship management experience

Proven experience managing client relationships in a commercial environment.

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📰

Media monitoring skills

Demonstrated ability to monitor news across various platforms.

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💻

Salesforce proficiency

Experience creating and maintaining client records in Salesforce.

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Meet the team

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4 criteria for this job
Client relationship management experience
Proven experience managing client relationships in a commercial environment.

View

Media monitoring skills
Demonstrated ability to monitor news across various platforms.

View

Salesforce proficiency
Experience creating and maintaining client records in Salesforce.

View

Digital and social media savvy
Strong interest and experience in digital and social media.

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