Gartner
JuniorFull-timeHybridSydney NSW, AustraliaPeople and cultureSalesCustomer successPosted 6 months ago
About the job
The Client Success Associate plays a vital role in Gartner’s mission to support clients in achieving their objectives. By acting as a bridge between clients and Gartner’s resources, this job ensures that clients receive exceptional value from their investment. The team thrives on collaboration, communication, and a deep understanding of client needs, creating a supportive environment that fosters success.
You'll be responsible for
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Building client relationships
Developing and managing relationships with clients, from senior executives to junior professionals, across various business functions.📞
Engaging with clients
Regularly meeting with clients to understand their business priorities and recommend actions that drive value and retention.🚀
Onboarding new clients
Partnering with Sales to onboard new clients to their purchased Gartner services and capabilities.What we're looking for
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Client relationship management experience
Experience building and managing relationships with senior executivesView fit
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Understanding of HR concepts
Knowledge of HR topics like talent management and workforce designView fit
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Strong communication skills
Proven ability to engage and influence diverse stakeholdersView fit
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