News Corp Australia7 followers48 jobs

Client Support Coordinator

JuniorMid levelFull-timeHybrid40 City Rd, Southbank VIC 3006, AustraliaPosted 1 month agoVerified 1 month ago
Pending fitX of Y criteria met

About the job

The Client Support Coordinator is a vital part of the sales team, providing essential administrative support to ensure smooth operations and exceptional customer service. This job offers an exciting opportunity for individuals eager to learn and grow within the media industry. The team thrives on collaboration and innovation, creating a vibrant work environment where everyone can make a positive impact.

You'll be responsible for

📝

Assisting with client feedback

Collecting feedback and testimonials from clients to gauge satisfaction and improve services.
⏱️

Monitoring response times

Supporting the team in tracking and improving response times for inquiries and issue resolution.
📦

Processing orders

Contributing to the accurate processing of orders, including entry, confirmation, and tracking.

Key criteria

📊

CRM system familiarity

Experience with CRM systems like Salesforce enhances client interactions.

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🗂️

Administrative support experience

Demonstrated experience in providing comprehensive administrative support.

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⏰

Time management skills

Proven ability to manage time effectively for task completion.

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Meet the team

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5 criteria for this job
CRM system familiarity
Experience with CRM systems like Salesforce enhances client interactions.

View

Administrative support experience
Demonstrated experience in providing comprehensive administrative support.

View

Time management skills
Proven ability to manage time effectively for task completion.

View

Customer service commitment
A strong desire to deliver exceptional service to clients.

View

Data management proficiency
Experience in managing data and generating reports in spreadsheets.

View

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