Client Support Officer
About the job
The job is about joining CliniKids as a Client Support Officer, where you will be the first point of support for families accessing autism services. This opportunity allows you to create a calm and compassionate experience for families, ensuring they feel supported from their very first interaction. The team thrives in a fast-paced yet supportive clinic environment, where collaboration and care are at the heart of daily operations.
You'll be responsible for
👋
Providing front-of-house support
Delivering a warm, professional front-of-house experience for clients, families, and visitors.📞
Managing enquiries
Handling a high volume of enquiries (phone, email, in-person), including sensitive matters.🗓️
Coordinating appointments
Managing clinician diaries, appointments, and waitlists to ensure smooth daily operations.Key criteria
👥
Client-facing experience
2+ years in a client-facing or administrative role.View
📅
Diary management skills
Proven experience managing diaries and coordinating appointments.View
💻
Database and Microsoft Office proficiency
Confidence using databases and Microsoft Office, including Excel.View
View more
