About the job
This job is about being a Global Solution Architect specializing in Copilot, where you will drive AI transformation for customers on the Microsoft platform. The impact of this job is significant, as you will help shape the future of AI-powered business solutions and enhance customer experiences. The team values collaboration, innovation, and a growth mindset, creating an environment where everyone can thrive.
You'll be responsible for
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Driving customer satisfaction
Driving positive customer satisfaction and becoming a trusted advisor by leveraging AI fundamentals and M365 expertise to enable defined customer success outcomes.🔍
Providing insights
Providing feedback and insights from customers and partners back to relevant Microsoft teams to enable continuous improvement.🚀
Accelerating value realization
Engaging with business and technical decision makers to drive intent, enablement, and usage of Copilot for M365, securing long-term customer renewal.Key criteria
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Cloud and infrastructure experience
4+ years in cloud technologies and IT consulting.View
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Agentic AI expertise
Hands-on experience with AI agents and chatbots.View
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Customer-facing experience
4+ years in roles engaging directly with customers.View
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