Club Manager
About the job
As Club Manager at The Commons Health Club, you will be at the heart of an exceptional member experience. This job is all about leading a high-performing team and ensuring seamless day-to-day operations while fostering a vibrant community. The team thrives on collaboration, innovation, and inclusivity, all grounded in genuine care for members and each other.
You'll be responsible for
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Acting as the primary point of contact for members
You will resolve member escalations and concerns with professionalism and care, ensuring a positive experience throughout their membership lifecycle.🌍
Leading community engagement initiatives
Fostering an inclusive environment and coordinating member events will be key to building strong connections within the community.🔧
Managing operations and facilities
Ensuring all facilities are clean, safe, and presentable while leading daily team briefings to align on priorities is essential for smooth operations.What we're looking for
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Customer experience expertise
Proven experience in enhancing customer satisfaction and retention.View
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Community engagement skills
Demonstrated ability to foster inclusive, vibrant community connections.View
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Operational management experience
Experience managing daily operations and facilities in a dynamic environment.View
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