About the job
The Collection Risk Lead at Optus is a pivotal job that shapes and delivers strategies to enhance operational efficiency while supporting customers facing financial difficulties. This role is crucial in reducing debt and avoiding involuntary disconnections, making a meaningful impact on the lives of many. The team thrives on collaboration and innovation, working together to create a supportive environment for both employees and customers.
You'll be responsible for
🛠️
Designing and implementing strategies
Design and implement data-driven early collections strategies to improve rates and reduce costs.📈
Building risk assessments
Build risk assessment to enhance decision-making.🤝
Collaborating with teams
Collaborate with product and operations teams to roll out strategy changes.What we're looking for
📊
Credit risk oversight expertise
Proven experience in credit risk policy formulation and implementation.View fit
🔍
Strong analytical skills
Ability to quantify and communicate policy impact effectively.View fit
🤝
Collaboration skills
Experience working with cross-functional teams in collections.View fit
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