Insights Lead - Consumer Performance, Risk & Executive Office
About the job
The Insights Lead position is a fantastic opportunity to join the Consumer Insurance business and make a significant impact by developing actionable customer insights. This role is crucial in helping the business understand customer needs and behaviors, ultimately driving growth and enhancing customer experience. The team values collaboration and is committed to delivering insights that inform strategic decision-making.
You'll be responsible for
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Developing customer insights
Enhancing connections between data to improve the actionability of customer insights and deliver deep analytics.🌐
Informing data landscape
Contributing to the improvement of data systems and supporting the evolution of the Customer Data Strategy.🤝
Building stakeholder relationships
Building and maintaining strong, collaborative relationships across the business to ensure timely delivery of insights.Key criteria
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5+ years in actionable insight development
Experience triangulating data to understand customer needs and outcomes.View
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Strong analytical capability
Proven skills in multivariate analysis and data integration.View
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Stakeholder engagement experience
Demonstrated ability to present insights and collaborate across functions.View
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