Insights Lead - Consumer Performance, Risk & Executive Office
About the job
The Insights Lead position is a fantastic opportunity to join the Consumer Insurance business and make a significant impact on customer experience and business growth. By developing integrated, actionable insights, you will help the organization understand what matters most to customers. The team values collaboration and is committed to delivering high-quality insights that drive strategic decision-making.
You'll be responsible for
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Developing customer insights
Enhancing connections between data to improve actionable customer insights and support business growth.🌐
Informing the data landscape
Contributing to the improvement of data systems and supporting the evolution of the Customer Data Strategy.🤝
Building stakeholder relationships
Building and maintaining strong, collaborative relationships across the business to ensure timely delivery of insights.Key criteria
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5+ years in actionable insight development
Experience triangulating data to understand customer needs and behaviors.View
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Strong analytical capability
Proven ability in multivariate analysis and data storytelling.View
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Stakeholder engagement experience
Demonstrated success in presenting insights and collaborating across functions.View
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