Collections Officer
About the job
The job of a Collections Officer is all about ensuring timely collection of receivables and managing client accounts to reduce overall balances. This position plays a crucial role in maintaining a healthy cash flow for the business while fostering strong relationships with clients. The team values collaboration, accountability, and a commitment to safety, creating a supportive environment for everyone.
You'll be responsible for
💼
Managing collections process
Proactively managing the collections process to maintain a healthy cash flow for the business.📞
Addressing customer queries
Addressing customer queries and disputes promptly to facilitate timely resolution.📝
Documenting communication
Ensuring all communication and collection activities are documented in our tracking system.Key criteria
💼
Collections process management experience
Proven experience managing collections to ensure healthy cash flow.View
📊
Debtor reporting skills
Experience preparing and monitoring debtor reports for risk identification.View
🤝
Interpersonal skills
Demonstrated ability to build strong relationships with stakeholders.View
View more
