CommSec Customer Specialist Sydney
About the job
This job is all about providing exceptional customer service in a vibrant team environment. You will play a crucial role in assisting customers with their Equities Account inquiries, ensuring they feel supported and valued. The team thrives on collaboration and problem-solving, creating a positive atmosphere where everyone can flourish.
You'll be responsible for
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Assisting customers
Warmly and efficiently assisting customers over the phone with their Equities Account inquiries, being the first point of contact for many.❤️
Building relationships
Connecting with customers to build trust and rapport through meaningful conversations.💡
Providing solutions
Using problem-solving skills to deliver thoughtful and effective solutions that foster positive outcomes.Key criteria
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Customer service experience
Demonstrated experience assisting customers over the phone.View
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Communication skills
Proven ability to build rapport through meaningful conversations.View
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Problem-solving skills
Experience identifying customer concerns and delivering effective solutions.View
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