Suncorp Group11 followers51 jobs

Communications Advisor

Mid levelFull-timeHybridBrisbane QLD, AustraliaPosted 7 months agoVerified 10 hours ago
Pending fitX of Y criteria met

About the job

Join the Technology & Operations Enablement team as a Communications Advisor, where you will help shape the future of technology communications. This job is all about creating clear and consistent content, empowering employees to solve tech issues independently, and driving clarity across tech communications. The team values collaboration and innovation, working together to uplift knowledge management and enhance the employee experience.

Meet the team

About the company

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You'll be responsible for

🔍

Auditing knowledge management

Audit and enhance knowledge management across technology teams, identifying gaps and opportunities for improvement.
📝

Designing content standards

Design and implement content standards, processes, and guardrails to ensure accuracy and a unified voice across all tech communications.
🤝

Collaborating with stakeholders

Collaborate with stakeholders to align communication strategies with business objectives and employee experience goals.

Key criteria

📚

Knowledge management experience

Demonstrated experience in knowledge management and content design.

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🛠️

Content auditing skills

Proven ability to audit and structure content for clarity.

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📏

Framework and template design

Experience designing frameworks and style guides for consistency.

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A meaningful career starts with a match

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5 criteria for this job
Knowledge management experience
Demonstrated experience in knowledge management and content design.

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Content auditing skills
Proven ability to audit and structure content for clarity.

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Framework and template design
Experience designing frameworks and style guides for consistency.

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Proficiency in relevant tools
Strong skills in Confluence, Microsoft 365, and Service Now.

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Exceptional communication skills
Proven stakeholder engagement and collaboration abilities.

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