Suncorp Group
Communications Advisor
Mid levelFull-timeHybridBrisbane QLD, AustraliaProfessional servicesMedia and communicationsPeople and culturePosted 2 months ago
About the job
Join the Technology & Operations Enablement team as a Communications Advisor, where you will help shape the future of technology communications. This job is all about creating clear and consistent content, empowering employees to solve tech issues independently, and driving clarity across tech communications. The team values collaboration and innovation, working together to uplift knowledge management and enhance the employee experience.
You'll be responsible for
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Auditing knowledge management
Audit and enhance knowledge management across technology teams, identifying gaps and opportunities for improvement.📝
Designing content standards
Design and implement content standards, processes, and guardrails to ensure accuracy and a unified voice across all tech communications.🤝
Collaborating with stakeholders
Collaborate with stakeholders to align communication strategies with business objectives and employee experience goals.What we're looking for
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Knowledge management experience
Proven experience in knowledge management to enhance tech communications.View fit
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Content design skills
Strong skills in designing clear and usable content across platforms.View fit
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Auditing and structuring content
Experience auditing content for clarity and usability.View fit
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