Suncorp Group11 followers51 jobs

Communications Advisor

Mid levelFull-timeHybridBrisbane QLD, AustraliaPosted 8 months agoVerified 20 hours ago
Pending fitX of Y criteria met

About the job

Join the Technology & Operations Enablement team as a Communications Advisor, where you will help shape the future of technology communications. This job is all about creating clear and consistent content, empowering employees to solve tech issues independently, and driving clarity across tech communications. The team values collaboration and innovation, working together to uplift knowledge management and enhance the employee experience.

You'll be responsible for

🔍

Auditing knowledge management

Audit and enhance knowledge management across technology teams, identifying gaps and opportunities for improvement.
📝

Designing content standards

Design and implement content standards, processes, and guardrails to ensure accuracy and a unified voice across all tech communications.
🤝

Collaborating with stakeholders

Collaborate with stakeholders to align communication strategies with business objectives and employee experience goals.

Key criteria

📚

Knowledge management experience

Demonstrated experience in knowledge management and content design.

View

🛠️

Content auditing skills

Proven ability to audit and structure content for clarity.

View

📏

Framework and template design

Experience designing frameworks and style guides for consistency.

View

View more

Meet the team

About the company

  • Explore
    • Jobs
    • Companies
    • People
    • Communities
    • Hatch Hotlist 2026
  • Hiring
    • Permanent hires
    • Student placements
  • Resources
    • Blog
    • Community stories
    • Career advice
    • Customer stories
    • Help centre
  • Hatch
    • About
    • Careers
    • Contact
    • Hatch updates
    • Media enquiries
  • © 2026 Hatch
  • Privacy
  • Terms
  • Categories
Apply on Suncorp Group
You'll apply on an external website
Think you're a good fit?See what the hiring team are looking for

A meaningful career starts with a match

Get started

View your fit

5 criteria for this job
Knowledge management experience
Demonstrated experience in knowledge management and content design.

View

Content auditing skills
Proven ability to audit and structure content for clarity.

View

Framework and template design
Experience designing frameworks and style guides for consistency.

View

Proficiency in relevant tools
Strong skills in Confluence, Microsoft 365, and Service Now.

View

Exceptional communication skills
Proven stakeholder engagement and collaboration abilities.

View

Similar jobs

View all
Suncorp Group
Suncorp Group
Communications AdvisorSydney, NSW · Full-time
This job is about joining the Technology & Operations Enablement team as a Communications Advisor, where you will help shape the future of technology communications. By creating clear and consistent content, you will empower employees to solve tech issues independently, driving clarity and consistency across tech communications. The team values collaboration and flexibility, offering a hybrid working environment that supports career growth and development.
Heart Foundation
Heart Foundation
Strategic Communications AdvisorMelbourne, VIC · Part-time
The Strategic Communications Advisor – Executive Communications at Heart Foundation is all about elevating the leadership voice and making heart health achievable for everyone in Australia. This exciting job offers the chance to work closely with the CEO and the Executive Team, crafting compelling messages and providing proactive communications advice. The team thrives on collaboration, creativity, and a shared commitment to making a meaningful impact.
Whitehorse City Council
Whitehorse City Council
Communications AdvisorMelbourne, VIC · Part-time
This job is about effectively communicating with the Whitehorse community and promoting Council's services. By providing strategic advice and executing various communication plans, you will play a vital role in enhancing community engagement and fostering a sense of belonging. The team values innovation, collaboration, and a commitment to excellent customer experience.
NSW Department of Customer Service
NSW Department of Customer Service
Lead Digital Communications AdvisorSydney, NSW · Full-time
This job is about leading digital communications and enhancing online customer experiences for 8 million NSW customers. By providing strategic advice and collaborating with stakeholders, you will play a vital role in shaping the future of government services. The team thrives in a fast-paced environment, encouraging innovation and a willingness to support one another.