Suncorp Group10 followers51 jobs

Communications Advisor

Mid levelFull-timeHybridSydney NSW, AustraliaPosted 6 months agoVerified 1 week ago
Pending fitX of Y criteria met

About the job

This job is about joining the Technology & Operations Enablement team as a Communications Advisor, where you will help shape the future of technology communications. By creating clear and consistent content, you will empower employees to solve tech issues independently, driving clarity and consistency across tech communications. The team values collaboration and flexibility, offering a hybrid working environment that supports career growth and development.

Meet the team

About the company

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You'll be responsible for

🔍

Auditing and enhancing knowledge management

Audit and enhance knowledge management across technology teams, identifying gaps and opportunities for improvement.
📝

Designing and implementing content standards

Design and implement content standards, processes, and guardrails to ensure accuracy and a unified voice across all tech communications.
🤝

Collaborating with stakeholders

Collaborate with stakeholders to align communication strategies with business objectives and employee experience goals.

Key criteria

📚

Knowledge management experience

Demonstrated experience in knowledge management and content design.

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🛠️

Content auditing skills

Proven ability to audit and enhance content for clarity.

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🎨

Framework and template design

Experience designing frameworks and style guides for consistency.

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A meaningful career starts with a match

Think you're a good fit?See what the hiring team are looking for

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5 criteria for this job
Knowledge management experience
Demonstrated experience in knowledge management and content design.

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Content auditing skills
Proven ability to audit and enhance content for clarity.

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Framework and template design
Experience designing frameworks and style guides for consistency.

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Proficiency in relevant tools
Strong skills in Confluence, Microsoft 365, and Service Now.

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Exceptional communication skills
Ability to engage stakeholders and collaborate effectively.

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