nbn® Australia17 jobs

Consumer Insights Manager

Mid levelFull-timeHybridSydney NSW, AustraliaDataCustomer successPosted 3 days ago
View your fit0 of 9 criteria met

About the job

The Consumer Insights Manager position offers a fantastic opportunity to join a high-performing team at nbn. This role is crucial for driving real change through innovative research and insights that exceed customer expectations. Collaboration and inclusivity are at the heart of nbn's culture, making it a great place to grow and contribute to Australia's digital backbone.

You'll be responsible for

🔬

Conducting research

Undertaking ground-breaking research to deliver insights that enhance customer products and services.
🛠️

Developing methodologies

Creating best practice methodologies for analysis and reporting to ensure actionable research outcomes.
🚀

Managing projects

Coordinating multiple stakeholders and overseeing timelines for successful delivery of strategic initiatives.

What we're looking for

📊

Extensive research experience

Demonstrated experience in quantitative and qualitative research techniques.

View fit

🤝

Strong stakeholder management skills

Proven ability to coordinate and engage multiple stakeholders effectively.

View fit

📅

Project management expertise

Experience managing timelines and delivering strategic initiatives successfully.

View fit

View more

Meet the team

About the company

View your fit

0 of 5 criteria met
Extensive research experience
Demonstrated experience in quantitative and qualitative research techniques.

View

Strong stakeholder management skills
Proven ability to coordinate and engage multiple stakeholders effectively.

View

Project management expertise
Experience managing timelines and delivering strategic initiatives successfully.

View

Methodology development skills
Ability to develop best practice research methodologies for actionable insights.

View

Voice of Customer program experience
Experience launching and managing Voice of Customer platforms.

View

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