SS&C Technologies
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Contact Centre Officer

JuniorMid levelFull-timeHybridMelbourne VIC, AustraliaPosted 5 days agoVerified 1 week ago
Pending fitX of Y criteria met

About the job

SS&C is a leading provider of mission-critical, AI-powered technology and services that empower financial services and healthcare organizations to work smarter, faster, and securely. In this job, you will be the first point of contact for inbound customer calls, playing a vital role in delivering exceptional customer service. The team values flexibility, diversity, and a collaborative environment, ensuring a positive experience for both customers and employees.

You'll be responsible for

No responsibilities listed

Key criteria

📞

Customer service experience

Demonstrated experience in customer service or contact centre roles.

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💼

Financial services knowledge

Experience in the financial services industry is advantageous.

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📝

Strong communication skills

Excellent written and verbal communication abilities are essential.

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5 criteria for this job
Customer service experience
Demonstrated experience in customer service or contact centre roles.

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Financial services knowledge
Experience in the financial services industry is advantageous.

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Strong communication skills
Excellent written and verbal communication abilities are essential.

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Relationship building skills
Proven ability to build rapport with clients and stakeholders.

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Attention to detail
High level of accuracy in tasks and client interactions is crucial.

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