Flight Centre Travel Group3 followers23 jobs

Cruiseabout Team Leader - Mandurah, WA

Mid levelFull-timeOfficeWestern Australia, AustraliaPosted 5 months agoVerified 1 week ago
Pending fitX of Y criteria met

About the job

This job is about leading a passionate team in the exciting world of cruise adventures at the Mandurah Store. Making travel dreams come true is at the heart of this opportunity, where your leadership will help create unforgettable experiences for customers. The team thrives on collaboration and a shared love for travel, making every day an adventure!

Meet the team

About the company

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You'll be responsible for

📝

Quoting and booking

Quoting, booking and invoicing cruise bookings and packages
📈

Meeting KPIs

Ensure that KPIs are met, meeting and exceeding monthly sales targets
📞

Handling inquiries

Support and handle walk-in, email & telephone enquiries efficiently and accurately

Key criteria

🚢

Customer service and sales experience

Proven experience in customer service and achieving sales targets.

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🗺️

Cruise or travel industry experience

Minimum 2 years in retail or wholesale within the cruise sector.

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📊

GDS proficiency

Demonstrated experience using Global Distribution Systems.

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Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
Customer service and sales experience
Proven experience in customer service and achieving sales targets.

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Cruise or travel industry experience
Minimum 2 years in retail or wholesale within the cruise sector.

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GDS proficiency
Demonstrated experience using Global Distribution Systems.

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Attention to detail
Exceptional focus on details and strong problem-solving skills.

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Organizational skills
Ability to efficiently manage tasks and thrive under pressure.

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A meaningful career starts with a match

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