Team Leader (Cruiseabout) - Indooroopilly, QLD
About the job
This job is all about leading a passionate team in the exciting world of cruise travel. As a Team Leader at our Indooroopilly Store, you will play a vital role in turning travel dreams into reality while fostering a supportive and inclusive team culture. Join us on this incredible journey where your love for cruise holidays can truly shine!
You'll be responsible for
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Quoting and booking
Quoting, booking and invoicing cruise bookings and packages📈
Meeting KPIs
Ensure that KPIs are met, meeting and exceeding monthly sales targets📞
Handling inquiries
Support and handle walk-in, email & telephone inquiries efficiently and accuratelyKey criteria
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Customer service experience
Proven experience in customer service environments, driving sales.View
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Sales target achievement
Minimum 2 years in retail or wholesale, meeting sales goals.View
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GDS proficiency
Experience with Global Distribution Systems for bookings.View
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