CTP Internal Review Specialist
About the job
As a CTP Internal Review Specialist, you will embark on a meaningful journey by conducting independent reviews of claims decisions under the Motor Accident Injuries Act 2017. Your work will have a real impact on delivering fair and transparent decisions for customers, while you grow your specialist career in personal injury dispute resolution. The team values autonomy, flexibility, and a supportive environment that fosters professional development.
You'll be responsible for
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Conducting independent reviews
Conduct independent internal reviews of CTP claims decisions by assessing evidence, applying legislative tests, and determining fair outcomes.📄
Preparing Certificates of Determination
Prepare Certificates of Determination and clear Statements of Reasons that explain decisions in plain English.📊
Identifying claim trends
Identify claim trends and contribute insights that support continuous improvement across the claims process.Key criteria
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Experience in insurance claims
Demonstrated experience within the NSW CTP MAIA scheme.View
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Qualifications in relevant fields
Qualifications in Law, Insurance, Medicine, or equivalent experience.View
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Strong analytical skills
Proven ability to manage complex information with attention to detail.View
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