Suncorp Group11 followers51 jobs

CTP Internal Review Specialist

Mid levelFull-timeHybridMelbourne VIC, AustraliaPosted 5 months agoVerified 5 hours ago
Pending fitX of Y criteria met

About the job

As a CTP Internal Review Specialist, you will play a pivotal role in delivering fair and transparent decisions for customers while building a specialist career in personal injury dispute resolution. This opportunity allows for autonomy and flexibility, fostering growth in a supportive environment. The team values collaboration and continuous improvement, ensuring impactful outcomes for both customers and the business.

You'll be responsible for

🔍

Conducting independent reviews

Conduct independent internal reviews of CTP claims decisions by assessing evidence, applying legislative tests, and determining fair outcomes.
📝

Preparing documentation

Prepare Certificates of Determination and clear Statements of Reasons that explain decisions in plain English.
📊

Identifying claim trends

Identify claim trends and contribute insights that support continuous improvement across the claims process.

Key criteria

📜

Experience in insurance claims

Demonstrated experience within the NSW CTP MAIA scheme.

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⚖️

Qualifications in relevant fields

Qualifications in Law, Insurance, Medicine, or Allied Health.

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🔍

Ability to interpret legislation

Proven ability to document clear, well-reasoned decisions.

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5 criteria for this job
Experience in insurance claims
Demonstrated experience within the NSW CTP MAIA scheme.

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Qualifications in relevant fields
Qualifications in Law, Insurance, Medicine, or Allied Health.

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Ability to interpret legislation
Proven ability to document clear, well-reasoned decisions.

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Strong analytical skills
High attention to detail in managing complex information.

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Effective communication skills
Ability to convey technical findings empathetically.

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