NSW Department of Customer Service43 followers558 jobs

Culture and Capability Project Officer (Regulatory Environment)

Mid levelFull-timeHybridAustraliaPosted 2 months agoVerified 16 hours ago
Pending fitX of Y criteria met

About the job

The Culture and Capability Project Officer plays a vital role in shaping the organisational culture and supporting workforce capability within Hospitality & Racing NSW. This position is all about enhancing engagement and ensuring that the workforce is connected to their purpose, which ultimately contributes to a safe and responsible industry. The team thrives on collaboration, professionalism, and continuous improvement, creating an environment where everyone can excel.

You'll be responsible for

🌱

Shaping organisational culture

Contributing to and supporting the design and delivery of culture, values and ethics initiatives, and helping embed capability priorities in practice.
💼

Supporting workforce capability

Helping connect people to the purpose of work and supporting a vibrant, safe and responsible hospitality, liquor, racing and gaming environment.
🤝

Collaborating with leaders

Working closely with leaders and subject matter experts to translate intent into clear expectations and meaningful day-to-day practice.

Key criteria

🎓

Tertiary qualification

Relevant degree or equivalent professional experience required.

View

📊

Experience in regulatory environments

Demonstrated experience in government or complex regulatory settings.

View

🗣️

Strong communication skills

Proven ability to convey complex ideas clearly and effectively.

View

View more

Meet the team

About the company

  • Explore
    • Jobs
    • Companies
    • People
    • Communities
    • Hatch Hotlist 2026
  • Hiring
    • Permanent hires
    • Student placements
  • Resources
    • Blog
    • Community stories
    • Career advice
    • Customer stories
    • Help centre
  • Hatch
    • About
    • Careers
    • Contact
    • Hatch updates
    • Media enquiries
  • © 2026 Hatch
  • Privacy
  • Terms
  • Categories
Apply on NSW Department of Customer Service
You'll apply on an external website
Think you're a good fit?See what the hiring team are looking for

A meaningful career starts with a match

Get started

View your fit

5 criteria for this job
Tertiary qualification
Relevant degree or equivalent professional experience required.

View

Experience in regulatory environments
Demonstrated experience in government or complex regulatory settings.

View

Strong communication skills
Proven ability to convey complex ideas clearly and effectively.

View

Collaboration skills
Experience building relationships and managing competing priorities.

View

Workforce insights experience
Experience using feedback to enhance workforce engagement and experience.

View

Similar jobs

View all
Accor Hotels
Accor Hotels
People and Culture AdvisorSydney, NSW · Full-time
As a People & Culture Advisor at Sofitel Sydney Wentworth, you will play a vital role in shaping an engaged, high-performing, and service-driven culture. Your expertise will directly influence both employee experience and guest excellence, making every day unique and impactful. The team thrives on collaboration and innovation, working closely together to support the hotel’s diverse departments.
Whitehorse City Council
Whitehorse City Council
Coordinator Organisational Development and CultureMelbourne, VIC · Full-time
This job is about leading transformative culture and engagement initiatives at Whitehorse City Council. By strategically managing various organisational development aspects, you will play a crucial role in enhancing community services and employee experience. The team thrives on collaboration, innovation, and a commitment to excellence, making a real difference in the lives of the community.
Minor International
Minor International
People and Culture AdvisorBrisbane, QLD · Full-time
The People & Culture Advisor position at Minor Hotels is an exciting opportunity to join a dynamic team in Brisbane. This job is all about delivering end-to-end HR support while partnering with a diverse portfolio of hotels across Australia and New Zealand. The team thrives on collaboration and is committed to creating a high-quality employee experience, making it a fantastic place for personal and professional growth.
Accor Hotels
Accor Hotels
People and Culture ManagerDarwin, NT · Full-time
This job is about leading the People & Culture function at Darwin Airport Resort, where lifestyle and career beautifully coexist. The opportunity to shape the culture and support the leadership team is at the heart of this role, making a significant impact on the resort's environment. The team values collaboration, growth, and a commitment to nurturing a Heartist Culture, ensuring every team member feels valued and supported.