Royal Freemasons LTD15 jobs

Customer Administration Officer- Monash Gardens Mulgrave, 3170

JuniorMid levelFull-timeHybridMelbourne VIC, AustraliaAdministrationCustomer service and supportPeople and culturePosted 2 weeks ago
Pending fitX of Y criteria met

About the job

This job is about making a real impact in the lives of older people and their families at Royal Freemasons. As a Customer Administration Officer, you will play a crucial role in providing exceptional customer service and administrative support, ensuring smooth daily operations. The team thrives in a supportive and inclusive culture, where everyone is driven by compassion and a commitment to quality care.

Meet the team

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Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

🌟

Providing exceptional customer service

Creating a warm and professional experience for residents, clients, families, and visitors.
📝

Supporting administrative tasks

Assisting the Facility Manager with tasks like rostering, timesheets, and staff communications.
📞

Managing reception duties

Handling visitor sign-in, mail, deliveries, and responding to phone and email inquiries promptly and professionally.

Key criteria

📜

Certificate III or IV in Business Administration

Possession of relevant qualification enhances administrative capabilities.

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🗂️

Experience in administrative roles

Demonstrated experience in aged care or healthcare settings is valuable.

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💻

Strong computer literacy

Proficiency in Microsoft Office and HR systems is essential.

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View your fit

5 criteria for this job
Certificate III or IV in Business Administration
Possession of relevant qualification enhances administrative capabilities.

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Experience in administrative roles
Demonstrated experience in aged care or healthcare settings is valuable.

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Strong computer literacy
Proficiency in Microsoft Office and HR systems is essential.

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Excellent communication skills
Ability to interact professionally with residents and stakeholders.

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Proven ability to manage confidential information
Experience handling sensitive data with discretion is crucial.

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A meaningful career starts with a match

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