Customer and Technical Services Administrator - Obex AU VIC
About the job
The Customer & Technical Services Administrator job at GRC Surgical is an exciting opportunity for a motivated individual to join a team dedicated to innovation and excellence in healthcare. This role is all about facilitating optimum service delivery, ensuring customer satisfaction, and supporting a dynamic sales team. With a focus on continuous learning and growth, GRC Surgical fosters an environment where every team member can thrive and make a meaningful impact.
You'll be responsible for
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Processing customer orders
Ensure timely and efficient processing of customer orders and enquiries.🔧
Resolving customer issues
Resolve customer issues and challenges, including technical inspections and service.📈
Supporting sales team
Work with the sales team to support backorder management and ETAs, keeping the team updated on any service or delivery issues and customer feedback.Key criteria
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Exceptional communication skills
Demonstrated verbal and written communication abilities.View
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Proficiency in Microsoft Office
Experience with Word, Excel, and PowerPoint for administrative tasks.View
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Team collaboration experience
Proven ability to work effectively in a team environment.View
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