Commonwealth Bank68 followers124 jobs

Customer Banking Specialist - Albury

JuniorPart-timeOfficeAlbury NSW 2640, AustraliaFinanceCustomer service and supportPeople and culturePosted 6 days ago
View your fit0 of 9 criteria met

About the job

This job is all about enhancing financial wellbeing for customers by delivering outstanding customer experiences. As a passionate customer service professional at our Albury branch, you will play a crucial role in assisting customers and building meaningful connections. The team thrives on collaboration and continuous development, ensuring that every day brings new opportunities to make a positive impact.

You'll be responsible for

💬

Assisting customers

Helping customers with general banking transactions, answering questions and queries
❤️

Building connections

Creating personal connections with customers through meaningful conversations
💰

Completing financial health checks

Assessing customers’ financial needs and processing applications for personal loans and credit cards

What we're looking for

💼

Customer service experience

Demonstrated experience delivering exceptional customer service in a banking environment.

View fit

🗣️

Strong communication skills

Proven ability to engage customers in meaningful conversations.

View fit

🔍

Problem-solving skills

Experience in identifying and resolving customer issues effectively.

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View more

Meet the team

About the company

View your fit

0 of 5 criteria met
Customer service experience
Demonstrated experience delivering exceptional customer service in a banking environment.

View

Strong communication skills
Proven ability to engage customers in meaningful conversations.

View

Problem-solving skills
Experience in identifying and resolving customer issues effectively.

View

Team collaboration
Ability to work collaboratively with colleagues to enhance customer experiences.

View

Adaptability and learning
Open to learning new skills and accepting feedback for continuous improvement.

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