Commonwealth Bank68 followers124 jobs

Customer Banking Specialist - Latrobe

JuniorPart-timeOfficeTasmania, AustraliaFinanceBusiness operationsCustomer servicePosted 2 days ago
View your fit0 of 9 criteria met

About the job

This job is about being the friendly face of CommBank, where you will enhance the financial wellbeing of customers through exceptional service. As a Customer Banking Specialist, you will play a vital role in delivering outstanding experiences to over 10 million customers. The team thrives on collaboration and is dedicated to making a real impact in the community.

You'll be responsible for

📞

Responding to customer needs

Delivering a seamless customer experience by addressing transactional banking needs.
💳

Processing transactions

Handling deposits, withdrawals, bank cheques, transfers, and CommFX transactions.
🔍

Conducting financial health checks

Assessing customers’ needs and identifying opportunities for specific products or services.

Skills you'll need

🤝

Customer service expertise

A genuine passion for customer service and the ability to respond to customers' needs effectively.
🗣️

Communication skills

Excellent communication skills and a willingness to contribute to a collaborative culture.
🧩

Problem-solving abilities

The ability to ask the right questions and provide holistic solutions for customers.
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Meet the team

About the company

View your fit

0 of 5 criteria met
Customer service passion
Demonstrated enthusiasm for delivering exceptional customer experiences.

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Communication skills
Proven ability to communicate effectively and collaborate with team members.

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Financial wellbeing interest
Genuine interest in enhancing customers' financial health and needs.

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Retail banking experience
Experience in a busy retail environment, managing transactions and inquiries.

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Problem-solving ability
Capability to identify customer needs and provide holistic solutions.

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