Commonwealth Bank68 followers124 jobs

Customer Banking Specialist - Lake Cargelligo

JuniorPart-timeOfficeNew South Wales, AustraliaFinancePeople and cultureCustomer servicePosted 23 hours ago
View your fit0 of 9 criteria met

About the job

As a Customer Banking Specialist at CommBank's Lake Cargelligo Branch, you will be the public face of Retail Banking Services, delivering a seamless banking experience to over 10 million customers. Your work will have a real impact on people's lives, helping them with everything from opening their first account to planning for retirement. The team values collaboration and is dedicated to positively impacting customers' lives.

You'll be responsible for

💬

Engaging with customers

Having in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
📞

Supporting customer inquiries

Supporting customers with enquiries, maintenance on accounts and processing applications for credit products.
💰

Conducting Financial Health Checks

Completing Financial Health Checks to assess customers’ financial needs and identify any changes.

Skills you'll need

🤝

Customer service experience

Experience in delivering exceptional customer service ideally in financial services, retail or hospitality.
🗣️

Communication skills

Excellent communication skills & the ability to articulate financial terms in a clear way.
🧩

Problem-solving skills

The ability to ask questions, find solutions, act with integrity and place the customer at the centre of everything you do.
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Meet the team

About the company

View your fit

0 of 5 criteria met
Customer service experience
Demonstrated experience delivering exceptional service in financial services or retail.

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Communication skills
Proven ability to articulate financial terms clearly to customers.

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Problem-solving skills
Experience identifying solutions and placing customers at the center of service.

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Retail environment experience
Background working in busy, commercially driven retail settings.

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Career interest in banking
Genuine interest in building a long-term career with CommBank.

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