Customer Banking Specialist - Booragoon (30 hours/week)
About the job
Join our Booragoon branch as a Customer Service Representative on a part-time basis, where you will play a vital role in delivering exceptional service to our customers. Your ability to connect with individuals and understand their needs will help create a seamless banking experience for over 10 million customers. Collaborating with your Branch Manager and colleagues, you will ensure every customer leaves satisfied and informed.
You'll be responsible for
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Building connections
Building a personal connection with customers through meaningful conversations.š„ļø
Assisting with technology
Working with customers to help them use in-branch technology and digital banking options.š
Conducting financial health checks
Completing Financial Health Checks to assess customersā financial needs and identify any changes.Key criteria
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Customer service experience
Demonstrated experience in delivering exceptional customer service.View
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Financial product knowledge
Understanding of personal loans, credit cards, and financial health checks.View
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Relationship building skills
Proven ability to build rapport with customers and colleagues.View
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