Commonwealth Bank100 followers105 jobs

Customer Banking Specialist - Rockingham (31.25 hours/week)

JuniorPart-timeOffice22B Pace Rd, Medina WA 6167, AustraliaPosted 1 week agoVerified 2 weeks ago
Pending fitX of Y criteria met

About the job

This part-time Customer Banking Specialist job offers an exciting opportunity to work in the Rockingham, Kwinana, and Warnbro branches. By collaborating with your Branch Manager and colleagues, you will deliver outstanding outcomes for customers while ensuring their needs are met. The team thrives on creating a supportive environment where everyone can contribute to a seamless banking experience.

Meet the team

About the company

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You'll be responsible for

🤗

Building connections

Creating personal connections with customers through meaningful conversations.
🖥️

Assisting with technology

Helping customers navigate in-branch technology and digital banking options.
📊

Conducting Financial Health Checks

Assessing customers' financial needs and identifying any changes through Financial Health Checks.

Key criteria

💼

Customer service experience

Demonstrated experience in delivering exceptional customer service.

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📊

Financial product knowledge

Understanding of personal loans, credit cards, and financial health checks.

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🤝

Relationship building skills

Proven ability to build rapport with customers and colleagues.

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A meaningful career starts with a match

Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
Customer service experience
Demonstrated experience in delivering exceptional customer service.

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Financial product knowledge
Understanding of personal loans, credit cards, and financial health checks.

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Relationship building skills
Proven ability to build rapport with customers and colleagues.

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Digital banking proficiency
Experience using in-branch technology and digital banking tools.

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Availability for part-time hours
Willingness to work Monday to Friday, 9.15am - 4.15pm.

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