Commonwealth Bank100 followers105 jobs

Customer Banking Specialist - Robinvale (22.5 hours/week)

JuniorPart-timeOfficeRobinvale VIC 3549, AustraliaPosted 10 hours agoVerified 1 month ago
Pending fitX of Y criteria met

About the job

As a part-time Customer Banking Specialist at our Robinvale Multi-Channel branch, you will be the friendly face of CommBank, delivering a seamless banking experience to our valued customers. Your role is crucial in supporting our community by addressing their banking needs and providing effective solutions. Our team thrives on collaboration and is dedicated to making a positive impact in the lives of our customers.

You'll be responsible for

💬

Engaging with customers

Having in-depth conversations with every customer about how we can support their overall banking needs including home loans, business banking & financial advice.
📞

Supporting customer inquiries

Supporting customers with enquiries, maintenance on accounts and processing applications for credit products.
💰

Conducting financial health checks

Completing financial health checks to assess customers’ financial needs and identify any changes.

Key criteria

💼

Customer service experience

Proven experience delivering customer service in financial services.

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🗣️

Communication skills

Excellent ability to articulate financial terms clearly.

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🔍

Problem-solving skills

Demonstrated experience finding solutions for customer inquiries.

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Think you're a good fit?See what the hiring team are looking for

Meet the team

About the company

View your fit

5 criteria for this job
Customer service experience
Proven experience delivering customer service in financial services.

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Communication skills
Excellent ability to articulate financial terms clearly.

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Problem-solving skills
Demonstrated experience finding solutions for customer inquiries.

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Financial product knowledge
Understanding of home loans, business banking, and credit products.

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Interest in career growth
Genuine interest in improving customer financial wellbeing.

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