Commonwealth Bank101 followers97 jobs

Customer Banking Specialist - Camberwell

JuniorMid levelFull-timeOfficeBoroondara, VIC, AustraliaPosted 4 days agoVerified 1 week ago
Pending fitX of Y criteria met

About the job

As a Customer Banking Specialist at CommBank's Camberwell Branch, you will be the public face of our Retail Banking Services team, delivering a seamless banking experience to over 10 million customers. Your work will have a real impact on people's lives, helping them with everything from opening their first account to planning for retirement. The team thrives on collaboration and is dedicated to positively impacting customers' lives.

Meet the team

About the company

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You'll be responsible for

🤝

Engaging with customers

Having in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice
📞

Supporting customer inquiries

Supporting customers with enquiries, maintenance on accounts and processing applications for credit products
💰

Conducting financial health checks

Completing Financial Health Checks to assess customers’ financial needs and identify any changes

Key criteria

💼

Customer service experience

Proven experience delivering customer service in financial services.

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🗣️

Communication skills

Excellent ability to articulate financial terms clearly.

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🔍

Problem-solving skills

Demonstrated ability to find solutions and act with integrity.

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A meaningful career starts with a match

Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
Customer service experience
Proven experience delivering customer service in financial services.

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Communication skills
Excellent ability to articulate financial terms clearly.

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Problem-solving skills
Demonstrated ability to find solutions and act with integrity.

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Interest in financial wellbeing
Genuine interest in improving customers' financial lives.

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Retail environment experience
Experience working in a busy retail environment with a customer focus.

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