Commonwealth Bank106 followers21 jobs

Customer Banking Specialist - Camberwell

JuniorPart-timeOfficeBoroondara, VIC, AustraliaPosted 2 days agoVerified 4 weeks ago
Pending fitX of Y criteria met

About the job

The Customer Banking Specialist job at CommBank's Camberwell Branch is all about making a positive impact in customers' lives. As the first point of contact, you'll deliver exceptional service and help customers navigate their banking needs. The team thrives on building meaningful connections and ensuring a seamless banking experience for everyone.

You'll be responsible for

👋

Greeting customers

Greet each customer and clearly understand their enquiry, guiding them to the appropriate channel.
💬

Building connections

Build personal connections with customers through meaningful conversations to enhance their experience.
💻

Providing options

Provide options for customers through education and demonstration of in-branch technology and digital banking options.

Key criteria

💼

Customer service experience

Proven experience delivering exceptional customer service in relevant sectors.

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🗣️

Communication skills

Demonstrated ability to communicate effectively and professionally with customers.

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📈

Financial services knowledge

Experience in financial services, enhancing customer financial wellbeing.

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View more

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Think you're a good fit?See what the hiring team are looking for

View your fit

4 criteria for this job
Customer service experience
Proven experience delivering exceptional customer service in relevant sectors.

View

Communication skills
Demonstrated ability to communicate effectively and professionally with customers.

View

Financial services knowledge
Experience in financial services, enhancing customer financial wellbeing.

View

Relationship building
Proven ability to build personal connections with customers for better experiences.

View

A meaningful career starts with a match

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