Customer Banking Specialist - Chadstone
About the job
As a Customer Banking Specialist at CommBank, you will be the friendly face that helps customers navigate their banking needs. Your work will have a real impact on their lives, from opening accounts to planning for retirement. The team thrives on collaboration and is dedicated to providing exceptional service, ensuring every customer feels valued and supported.
You'll be responsible for
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Engaging with customers
Having in-depth conversations with every customer about how we can support their overall banking needs including home loans, business banking & financial advice.📞
Supporting customer inquiries
Assisting customers with inquiries, maintenance on accounts and processing applications for credit products.📊
Conducting financial health checks
Completing financial health checks to assess customers’ financial needs and identify any changes.Key criteria
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Proven customer service experience
Demonstrated experience in delivering exceptional customer service.View
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Excellent communication skills
Ability to articulate financial terms clearly and effectively.View
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Problem-solving abilities
Experience in identifying solutions and acting with integrity.View
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