Customer Banking Specialist Relief - CBD & Inner Sydney Area
About the job
As a Customer Banking Specialist Relief, you will be the public face of CommBank, delivering a seamless banking experience to our customers. Your work will have a real impact on people's lives, from helping them open their first account to planning for retirement. The team thrives on collaboration and is dedicated to supporting each other while making a difference in the community.
You'll be responsible for
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Engaging with customers
Having in-depth conversations with every customer about how we can support their overall banking needs including home loans, business banking & financial advice.📞
Supporting customer inquiries
Supporting customers with enquiries, maintenance on accounts and processing applications for credit products.💡
Conducting financial health checks
Completing financial health checks to assess customers’ financial needs and identify any changes.Key criteria
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Proven customer service experience
Demonstrated experience in delivering exceptional service, preferably in financial services.View
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Excellent communication skills
Ability to clearly articulate financial terms and engage customers effectively.View
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Problem-solving abilities
Experience in identifying solutions and placing customers at the center of service.View
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