Customer Banking Specialist Relief Brisbane Inner North Area
About the job
The Customer Banking Specialist Relief job in Brisbane City and Inner North Area is all about connecting with customers and helping them navigate their banking needs. This position plays a vital role in ensuring customers receive the best support and advice for their financial goals. The team thrives on collaboration and variety, working together across different branches to create a positive impact in the community.
You'll be responsible for
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Connecting with customers
Having in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.📞
Supporting customer inquiries
Supporting customers with enquiries, maintenance on accounts and processing applications for credit products.💰
Conducting financial health checks
Completing Financial Health Checks to assess customers’ financial needs and identify any changes.Key criteria
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Customer service experience
Experience delivering exceptional service in financial services or retail.View
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Communication skills
Ability to articulate financial terms clearly to customers.View
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Problem-solving skills
Experience finding solutions and addressing customer needs effectively.View
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