Commonwealth Bank99 followers69 jobs

Customer Banking Specialist Relief - Central Victoria Area

JuniorMid levelPart-timeHybrid118 Liebig St, Warrnambool VIC 3280, AustraliaFinanceCustomer servicePosted 1 day agoVerified 1 day ago
Think you're a good fit?See what the hiring team are looking for

About the job

As a Customer Banking Specialist Relief at CommBank, you will be the friendly face that supports our customers in their banking journey. Your work will have a real impact on their lives, helping them make informed financial decisions. The team thrives on collaboration and is dedicated to providing exceptional service to our community.

You'll be responsible for

💬

Having in-depth conversations with customers

Engaging with every customer about how we can support their overall banking needs including home loans, business banking & financial advice.
📞

Supporting customers with enquiries

Assisting customers with enquiries, maintenance on accounts and processing applications for credit products.
📊

Completing financial health checks

Assessing customers’ financial needs and identifying any changes through financial health checks.

Key criteria

💼

Proven customer service experience

Demonstrated experience in delivering exceptional service in financial services or retail.

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🗣️

Excellent communication skills

Ability to articulate financial terms clearly and effectively.

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🔍

Problem-solving abilities

Experience in identifying solutions and placing customers at the center.

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Meet the team

About the company

View your fit

5 criteria for this job
Proven customer service experience
Demonstrated experience in delivering exceptional service in financial services or retail.

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Excellent communication skills
Ability to articulate financial terms clearly and effectively.

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Problem-solving abilities
Experience in identifying solutions and placing customers at the center.

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Interest in financial wellbeing
Genuine passion for improving customers' financial lives.

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Ability to work in a retail environment
Experience thriving in busy, commercial settings while seeing the big picture.

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