Customer Banking Specialist Relief - Central Victoria Area
About the job
As a Customer Banking Specialist Relief at CommBank, you will be the friendly face that supports our customers in their banking journey. Your work will have a real impact on their lives, helping them make informed financial decisions. The team thrives on collaboration and is dedicated to providing exceptional service to our community.
You'll be responsible for
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Having in-depth conversations with customers
Engaging with every customer about how we can support their overall banking needs including home loans, business banking & financial advice.📞
Supporting customers with enquiries
Assisting customers with enquiries, maintenance on accounts and processing applications for credit products.📊
Completing financial health checks
Assessing customers’ financial needs and identifying any changes through financial health checks.Key criteria
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Proven customer service experience
Demonstrated experience in delivering exceptional service in financial services or retail.View
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Excellent communication skills
Ability to articulate financial terms clearly and effectively.View
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Problem-solving abilities
Experience in identifying solutions and placing customers at the center.View
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