Commonwealth Bank99 followers69 jobs

Customer Banking Specialist - Bondi Junction

JuniorMid levelPart-timeOfficeNew South Wales, AustraliaFinanceCustomer servicePosted 5 days agoVerified 1 week ago
Pending fitX of Y criteria met

About the job

The Customer Banking Specialist position at Bondi Junction Branch offers an exciting opportunity to be the public face of CommBank, delivering a seamless banking experience to over 10 million customers. This job is all about making a real impact in people's lives, from helping them open their first account to planning for retirement. The team thrives on collaboration and is dedicated to supporting each other while providing exceptional service.

Meet the team

About the company

  • Explore
    • Jobs
    • Companies
    • People
    • Communities
    • Hatch Hotlist 2025
  • Hiring
    • Permanent hires
    • Student placements
  • Resources
    • Blog
    • Community stories
    • Career advice
    • Customer stories
    • Help centre
  • Hatch
    • About
    • Careers
    • Contact
    • Hatch updates
    • Media enquiries
  • © 2026 Hatch
  • Privacy
  • Terms
Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

🤝

Engaging with customers

Having in-depth conversations with every customer about how we can support their overall banking needs including home loans, business banking & financial advice.
📞

Supporting customer inquiries

Supporting customers with enquiries, maintenance on accounts and processing applications for credit products.
💰

Conducting financial health checks

Completing financial health checks to assess customers’ financial needs and identify any changes.

Key criteria

💼

Customer service experience

Proven experience delivering exceptional customer service in financial services.

View

🗣️

Communication skills

Excellent communication skills to articulate financial terms clearly.

View

🔍

Problem-solving ability

Demonstrated ability to ask questions and find effective solutions.

View

View more

A meaningful career starts with a match

View your fit

5 criteria for this job
Customer service experience
Proven experience delivering exceptional customer service in financial services.

View

Communication skills
Excellent communication skills to articulate financial terms clearly.

View

Problem-solving ability
Demonstrated ability to ask questions and find effective solutions.

View

Retail environment experience
Experience working in a busy, commercial retail environment.

View

Interest in financial wellbeing
Genuine interest in improving customers' financial wellbeing and lives.

View

Similar jobs

View all
Commonwealth Bank
Commonwealth Bank
Customer Banking SpecialistSA · Full-time
The Customer Banking Specialist position at our Port Augusta branch is an exciting opportunity to make a difference in the lives of our customers. In this role, you will work closely with your Branch Manager and team to provide exceptional service and support to our 10 million+ customers. The team thrives on collaboration and a shared passion for delivering outstanding banking experiences.
Commonwealth Bank
Commonwealth Bank
Customer Banking Specialist - North SydneyNSW · Part-time
As a Customer Banking Specialist at CommBank's North Sydney Branch, you will be the public face of our Retail Banking Services team, delivering a seamless banking experience to over 10 million customers. Your work will have a real impact on people's lives, helping them with everything from opening their first account to planning for retirement. The team thrives on collaboration and is dedicated to making a positive difference in the community.
Commonwealth Bank
Commonwealth Bank
Customer Banking Specialist - Elizabeth BranchSA · Full-time
The Customer Banking Specialist position at the Elizabeth branch offers an exciting opportunity to make a difference in customers' lives. By working collaboratively with the Branch Manager and colleagues, you will deliver exceptional service and support to over 10 million personal and small business customers. The team values a friendly and engaging work environment, where everyone is committed to putting customers first.
Commonwealth Bank
Commonwealth Bank
Customer Banking Specialist - Ayr (Contract)QLD · Part-time
The Customer Banking Specialist position at the Ayr Branch offers a fantastic opportunity to be the public face of CommBank, delivering a seamless banking experience to a diverse range of customers. This job is vital in positively impacting customers' lives, from opening their first account to planning for retirement. The team thrives on collaboration and is dedicated to supporting each other while ensuring customers receive the best service possible.