Commonwealth Bank99 followers69 jobs

Customer Banking Specialist - Elizabeth Branch

JuniorMid levelFull-timeOfficeNorthern Areas, SA, AustraliaFinanceCustomer servicePosted 2 weeks agoVerified 2 weeks ago
Think you're a good fit?See what the hiring team are looking for

About the job

The Customer Banking Specialist position at the Elizabeth branch offers an exciting opportunity to make a difference in customers' lives. By working collaboratively with the Branch Manager and colleagues, you will deliver exceptional service and support to over 10 million personal and small business customers. The team values a friendly and engaging work environment, where everyone is committed to putting customers first.

You'll be responsible for

❤️

Building connections with customers

Creating personal connections through meaningful conversations to enhance customer experience.
💻

Assisting with technology and banking options

Helping customers navigate in-branch technology and digital banking solutions.
📊

Conducting Financial Health Checks

Assessing customers' financial needs and identifying changes to provide tailored solutions.

Key criteria

💬

Customer engagement experience

Demonstrated experience building personal connections with customers.

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📊

Financial health assessment skills

Proven ability to conduct financial health checks for customers.

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🛠️

Digital banking proficiency

Experience assisting customers with in-branch technology and digital banking.

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Meet the team

About the company

View your fit

5 criteria for this job
Customer engagement experience
Demonstrated experience building personal connections with customers.

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Financial health assessment skills
Proven ability to conduct financial health checks for customers.

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Digital banking proficiency
Experience assisting customers with in-branch technology and digital banking.

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Team collaboration background
Experience working collaboratively in a retail banking environment.

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Availability for set roster
Willingness to work predetermined hours, Monday to Friday.

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