Customer Banking Specialist Relief - Coffs Harbour Area
About the job
As a Customer Banking Specialist Relief in the Coffs Harbour Area, you will embark on a journey of connecting with customers and supporting their banking needs. This job is all about making a positive impact on customers' financial decisions and helping them achieve their goals. The team thrives on collaboration and variety, ensuring each day brings new opportunities to learn and grow.
You'll be responsible for
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Engaging with customers
Having in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.📞
Supporting customer inquiries
Supporting customers with enquiries, maintenance on accounts and processing applications for credit products.📊
Conducting financial health checks
Completing Financial Health Checks to assess customers’ financial needs and identify any changes.Key criteria
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Customer service experience
Experience delivering exceptional service in financial services or retail.View
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Communication skills
Ability to articulate financial terms clearly and effectively.View
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Problem-solving skills
Demonstrated ability to find solutions and act with integrity.View
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