Commonwealth Bank100 followers144 jobs

Customer Banking Specialist Relief - Narrogin and Wagin

JuniorMid levelFull-timeHybridWestern Australia, AustraliaPosted 4 days agoVerified 4 days ago
Pending fitX of Y criteria met

About the job

Exciting opportunity to work at the Narrogin branch as a Customer Banking Specialist Relief. This full-time relief job supports branches across the Great Southern region, ensuring a seamless banking experience for over 10 million personal and small business customers. The team values collaboration and continuous learning, making it a great fit for those passionate about customer service.

Meet the team

About the company

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You'll be responsible for

📞

Assisting customers

Assist customers with general banking transactions, answering questions and queries.
❤️

Building connections

Build a personal connection with customers through meaningful conversations face to face and through direct channels.
💰

Completing financial checks

Complete Financial Health Checks to assess customers’ financial needs.

Key criteria

💼

Customer service passion

Demonstrated passion for delivering outstanding customer service in every interaction.

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🗣️

Effective communication skills

Experience engaging customers through meaningful conversations, both face-to-face and digitally.

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🔍

Problem-solving skills

Proven ability to identify and resolve customer issues with a curious mindset.

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A meaningful career starts with a match

Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
Customer service passion
Demonstrated passion for delivering outstanding customer service in every interaction.

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Effective communication skills
Experience engaging customers through meaningful conversations, both face-to-face and digitally.

View

Problem-solving skills
Proven ability to identify and resolve customer issues with a curious mindset.

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Team collaboration experience
Experience working collaboratively to enhance customer experiences.

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Financial product knowledge
Understanding of personal loans, credit cards, and financial health assessments.

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