Commonwealth Bank99 followers130 jobs

Customer Banking Specialist Relief - Toowong

JuniorMid levelPart-timeOfficeBrisbane City QLD, AustraliaPosted 4 hours agoVerified 14 hours ago
Pending fitX of Y criteria met

About the job

As a Customer Banking Specialist Relief at the Toowong Branch, you will play a vital role in delivering exceptional banking experiences to our customers. Your work will have a real impact on their financial journeys, helping them achieve their goals and improve their financial wellbeing. The team thrives on collaboration and is dedicated to supporting each other in providing top-notch service.

Meet the team

About the company

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You'll be responsible for

💬

Engaging with customers

Having in-depth conversations with every customer about how we can support their overall banking needs including home loans, business banking & financial advice.
📋

Supporting customer inquiries

Supporting customers with enquiries, maintenance on accounts and processing applications for credit products.
💰

Conducting financial health checks

Completing financial health checks to assess customers’ financial needs and identify any changes.

Key criteria

💼

Customer service experience

Proven experience delivering exceptional customer service in financial services.

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🗣️

Communication skills

Excellent ability to articulate financial terms clearly to customers.

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🔍

Problem-solving skills

Demonstrated ability to ask questions and find effective solutions.

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A meaningful career starts with a match

Think you're a good fit?See what the hiring team are looking for

View your fit

4 criteria for this job
Customer service experience
Proven experience delivering exceptional customer service in financial services.

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Communication skills
Excellent ability to articulate financial terms clearly to customers.

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Problem-solving skills
Demonstrated ability to ask questions and find effective solutions.

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Mandarin language skills
Proficiency in Mandarin highly advantageous for customer interactions.

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