Commonwealth Bank99 followers130 jobs

Customer Banking Specialist Relief - Chadstone

JuniorMid levelPart-timeOffice1341 Dandenong Rd, Malvern East VIC 3145, AustraliaPosted 2 days agoVerified 5 days ago
Pending fitX of Y criteria met

About the job

As a Customer Banking Specialist at CommBank's Chadstone Branch, you will be the public face of our Retail Banking Services team, delivering a seamless banking experience to our valued customers. Your work will have a real impact on people's lives, from helping them open their first account to planning for retirement. The team thrives on collaboration and is committed to supporting each other in providing exceptional service.

Meet the team

About the company

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You'll be responsible for

💬

Engaging with customers

Having in-depth conversations with every customer about how we can support their overall banking needs including home loans, business banking & financial advice.
📞

Supporting customer inquiries

Supporting customers with inquiries, maintenance on accounts and processing applications for credit products.
💰

Conducting financial health checks

Completing financial health checks to assess customers’ financial needs and identify any changes.

Key criteria

💼

Customer service experience

Proven experience delivering customer service in financial services or retail.

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🗣️

Communication skills

Excellent ability to articulate financial terms clearly to customers.

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🔍

Problem-solving skills

Demonstrated ability to ask questions and find effective solutions.

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A meaningful career starts with a match

Think you're a good fit?See what the hiring team are looking for

View your fit

4 criteria for this job
Customer service experience
Proven experience delivering customer service in financial services or retail.

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Communication skills
Excellent ability to articulate financial terms clearly to customers.

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Problem-solving skills
Demonstrated ability to ask questions and find effective solutions.

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Interest in banking career
Genuine interest in improving customers' financial wellbeing.

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