Commonwealth Bank99 followers130 jobs

Customer Banking Specialist Relief- Rosebud

JuniorMid levelFull-timeHybridGippsland, VIC, AustraliaPosted 2 days agoVerified 1 week ago
Pending fitX of Y criteria met

About the job

As a Customer Banking Specialist, you will be the public face of CommBank, delivering a seamless banking experience to over 10 million customers. Your work will have a real impact on people's lives, from helping them open their first account to planning for retirement. The team values collaboration and is dedicated to positively impacting customers' lives.

You'll be responsible for

💬

Engaging with customers

Having in-depth conversations with every customer about how we can support their overall banking needs including home loans, business banking & financial advice.
📞

Supporting customer inquiries

Supporting customers with enquiries, maintenance on accounts and processing applications for credit products.
💰

Conducting financial health checks

Completing financial health checks to assess customers’ financial needs and identify any changes.

Key criteria

💼

Customer service experience

Proven experience delivering customer service in financial services or retail.

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🗣️

Communication skills

Excellent ability to articulate financial terms clearly to customers.

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🔍

Problem-solving skills

Demonstrated ability to identify solutions and act with integrity.

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Meet the team

About the company

Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
Customer service experience
Proven experience delivering customer service in financial services or retail.

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Communication skills
Excellent ability to articulate financial terms clearly to customers.

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Problem-solving skills
Demonstrated ability to identify solutions and act with integrity.

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Retail environment experience
Experience working in a busy, driven retail environment.

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Interest in financial wellbeing
Genuine interest in improving customers' financial wellbeing and lives.

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A meaningful career starts with a match

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