Commonwealth Bank88 followers120 jobs

Customer Banking Specialist Relief

JuniorMid levelPart-timeHybridUralba NSW 2477, AustraliaNorthern Rivers, NSW, AustraliaFinanceCustomer servicePosted 3 days ago
Pending fitX of Y criteria met

About the job

As a Customer Banking Specialist in the Lismore & Kyogle Branch, you will be the public face of CommBank, delivering a seamless banking experience to our customers. Your work will have a real impact on people's lives, helping them achieve their financial goals. The team values collaboration and is dedicated to supporting each other in providing exceptional service.

Meet the team

About the company

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Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

💬

Engaging with customers

Having in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
📞

Supporting customer inquiries

Supporting customers with enquiries, maintenance on accounts and processing applications for credit products.
📊

Conducting financial health checks

Completing Financial Health Checks to assess customers’ financial needs and identify any changes.

Key criteria

💼

Customer service experience in financial services

Demonstrated experience delivering exceptional customer service in financial settings.

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🗣️

Excellent communication skills

Ability to articulate financial terms clearly to customers.

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🔍

Problem-solving skills

Experience finding solutions and placing customers at the center.

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A meaningful career starts with a match

View your fit

5 criteria for this job
Customer service experience in financial services
Demonstrated experience delivering exceptional customer service in financial settings.

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Excellent communication skills
Ability to articulate financial terms clearly to customers.

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Problem-solving skills
Experience finding solutions and placing customers at the center.

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Retail environment experience
Background working in busy, commercially driven retail settings.

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Interest in career development
Genuine interest in building a long-term career with CommBank.

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