Customer Banking Specialist Relief - Bairnsdale
About the job
As a Customer Banking Specialist, you will be the public face of CommBank, delivering a seamless banking experience to over 10 million personal and small business customers. Your work will have a real impact on people's lives, helping them with everything from opening their first account to planning for retirement. The team values collaboration and is dedicated to supporting each other while making a positive difference in the community.
You'll be responsible for
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Having in-depth conversations
Engaging with every customer about how we can support their overall banking needs including home loans, business banking & financial advice.📞
Supporting customers with enquiries
Assisting customers with enquiries, maintenance on accounts and processing applications for credit products.📊
Completing financial health checks
Assessing customers’ financial needs and identifying any changes through financial health checks.Key criteria
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Proven customer service experience
Demonstrated experience delivering exceptional service in financial services or retail.View
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Excellent communication skills
Ability to articulate financial terms clearly and effectively.View
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Strong problem-solving skills
Experience finding solutions and placing customers at the center.View
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