Customer Banking Specialist - Ingleburn
About the job
As a Customer Banking Specialist at CommBank's Ingleburn Branch, you'll be the friendly face that helps customers navigate their banking needs. Your work will have a real impact on people's lives, from helping them open their first account to planning for retirement. The team thrives on collaboration and is dedicated to providing exceptional service while making a difference in the community.
You'll be responsible for
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Engaging with customers
Having in-depth conversations with every customer about how we can support their overall banking needs including home loans, business banking & financial advice.📞
Supporting customer inquiries
Supporting customers with enquiries, maintenance on accounts and processing applications for credit products.💰
Conducting financial health checks
Completing financial health checks to assess customers’ financial needs and identify any changes.Key criteria
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Customer service experience in financial services
Proven experience delivering exceptional customer service in financial sectors.View
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Excellent communication skills
Ability to articulate financial terms clearly to customers.View
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Problem-solving abilities
Experience in identifying solutions and placing customers first.View
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