Commonwealth Bank104 followers136 jobs

Customer Banking Specialist

JuniorPart-timeOfficeNorthern Territory, AustraliaPosted 3 days agoVerified 1 week ago
Pending fitX of Y criteria met

About the job

The Customer Banking Specialist position at our Darwin branch offers an exciting opportunity to connect with customers and provide exceptional service on a part-time basis. This job is all about creating meaningful interactions and ensuring that every customer leaves satisfied. Our team thrives on collaboration and is dedicated to delivering outstanding outcomes for our customers.

You'll be responsible for

🤗

Building connections

Building a personal connection with customers through meaningful conversations.
💻

Assisting with technology

Working with customers to help them use in-branch technology and digital banking options.
📊

Conducting Financial Health Checks

Completing Financial Health Checks to assess customers’ financial needs and identify any changes.

Key criteria

💼

Customer service experience

Demonstrated experience in delivering exceptional customer service.

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📊

Financial product knowledge

Proven understanding of personal loans and credit card products.

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🤝

Relationship building skills

Experience building rapport with customers through meaningful interactions.

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About the company

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4 criteria for this job
Customer service experience
Demonstrated experience in delivering exceptional customer service.

View

Financial product knowledge
Proven understanding of personal loans and credit card products.

View

Relationship building skills
Experience building rapport with customers through meaningful interactions.

View

Digital banking proficiency
Experience assisting customers with digital banking tools and technology.

View

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