About the job
As a Customer Banking Specialist at CommBank's Craigieburn Branch, you'll be the friendly face that helps customers navigate their banking needs. This job is all about making a real impact in people's lives, from helping them open their first account to planning for retirement. The team thrives on collaboration and is dedicated to providing exceptional service while fostering a supportive environment.
You'll be responsible for
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Engaging with customers
Have in-depth conversations with every customer about how we can support their overall banking needs including home loans, business banking & financial advice.📞
Supporting customer enquiries
Support customers with enquiries, maintenance on accounts and process applications for credit products.🔍
Problem-solving
Problem solve & provide effective solutions whilst championing our processes, procedures & drive our risk-adverse culture.Key criteria
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Customer service experience
Proven experience delivering exceptional customer service in relevant sectors.View
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Communication skills
Excellent ability to articulate financial terms clearly and effectively.View
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Problem-solving skills
Demonstrated ability to ask questions and find effective solutions.View
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