Customer Banking Specialist - Karratha (31.25 hours/week)
About the job
Join our Karratha branch as a Customer Banking Specialist in a part-time opportunity where you will play a vital role in delivering outstanding outcomes for every customer. This position is all about building meaningful connections and ensuring customers leave satisfied with their banking experience. Our team thrives on collaboration and a genuine passion for customer service, making a real difference in the community.
You'll be responsible for
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Building connections
Building a personal connection with customers through meaningful conversations.🖥️
Assisting with technology
Working with customers to help them use our in-branch technology and digital banking options.📊
Conducting financial assessments
Completing Financial Health Checks to assess customers’ financial needs and identify any changes.Key criteria
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Customer engagement experience
Demonstrated experience building connections through meaningful conversations.View
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Financial health assessment skills
Experience conducting financial health checks to identify customer needs.View
🖥️
Digital banking proficiency
Proven ability to assist customers with in-branch technology and digital banking.View
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