Customer Banking Specialist Relief - Abbotsford
About the job
As a Customer Banking Specialist Relief at CommBank, you will be the friendly face that helps customers navigate their banking needs. Your work will have a real impact on their lives, from helping them open their first account to planning for retirement. The team thrives on collaboration and a customer-first approach, ensuring that everyone feels supported and valued.
You'll be responsible for
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Having in-depth conversations with customers
Engaging with customers to understand their banking needs, including home loans, business banking, and financial advice.📞
Supporting customers with inquiries
Assisting customers with account maintenance and processing applications for credit products.💰
Completing financial health checks
Assessing customers’ financial needs and identifying any changes to better support them.Key criteria
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Customer service experience in financial services
Proven experience delivering exceptional customer service in financial sectors.View
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Excellent communication skills
Ability to articulate financial terms clearly to customers.View
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Problem-solving capability
Experience asking the right questions to find effective solutions.View
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