Customer Banking Specialist Relief
About the job
As a Customer Banking Specialist at the Seymour Branch, you will be the public face of CommBank, delivering a seamless banking experience to our customers. This job is all about making a real impact on people's lives, helping them with their financial journeys. The team thrives on collaboration and is dedicated to supporting each other while providing exceptional service.
You'll be responsible for
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Engaging with customers
Having in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.📞
Supporting customer inquiries
Supporting customers with enquiries, maintenance on accounts and processing applications for credit products.🔍
Conducting financial health checks
Completing Financial Health Checks to assess customers’ financial needs and identify any changes.What we're looking for
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Customer service experience
Proven experience delivering exceptional customer service in financial services or retail.View
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Communication skills
Excellent ability to articulate financial terms clearly to customers.View
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Problem-solving skills
Demonstrated ability to ask questions and find effective solutions.View
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